We will treat all information submitted by you in accordance with the terms of this Policy (as updated and amended from time to time) and in strict compliance with UK and EU data protection legislation. We respect your privacy and will always work to keep your data safe and private.
We do not intentionally collect or store data that could reveal your racial or ethnic origin, physical or mental health or religious beliefs. However, if you choose to provide this information to us (such as in a conversation with our head office) then we do retain this information.
We only ever use your personal information as is necessary, to provide you with the quality services. We also use your personal information for our own legitimate interests. This allows us to improve our services.
If you consent, we may send you certain promotional communications we feel are relevant. We may also use your personal data to comply with law when required.
The main areas that we may use your personal information in relation to are
If you raise a complaint or a complaint is raised involving you then we may need your personal information to enable us to respond to that complaint.
We share personal data with other companies within the Latium Group:
You have the following rights in respect of the personal information we hold about you:
You have the right to access a copy of the personal information we hold about you.
These rights are known as the ‘right to erasure’ and the ‘right to restrict processing’. We will keep a note of your name if you ask for your personal data to be erased.
We do not market to individuals as part of our business but if we obtain your consent to process your personal information, you may withdraw consent at any time, but this will not affect any processing that has already taken place.
If the information we hold on you is wrong or incomplete, then let us know what needs updating and we’ll correct it via the “Contact Us” page
When you use our website, we use our own and third-party cookies to identify your device. This enables us to personalise and improve your customer experience. All these technologies are together referred to in this Policy as “cookies”.
The types of cookies we use on our website are:
We may change the terms of this Policy from time to time and you should check it regularly.
Latium Management Services Limited
Tel: 0161 820 7600
If you are not satisfied in the way we have dealt with your concerns, you have the right to complain to the Information Commissioner’s Office. Please go to https://ico.org.uk/concerns/ to find out more or write to:
Information Commissioner’s Office
Tel: 0303 123 1113